Computer Therapy
It's not technology support – it's enabling technology understanding
Complete setup of Mac, iPad, iPhone, or Apple Watch. Data migration, app installation, iCloud configuration, and personalisation.
Changing providers, email types or clients? It's seldom straight-forward. Everyone could use a hand.
Digital photography is an amazing convenience. What is even better is when the colours on your screen are accurate. Even better, when they match your printouts.
Business workflow automation; Shortcuts setup; HomeKit configuration; AppleScript development. Integrations that save you hours every week.
Specialising in FileMaker Pro and Server, with additional experience in SQL.
Wi-Fi optimisation, router configuration, network security, mesh network setup, and multi-device connectivity solutions.
More that offering general computer and technology guidance, we also offer tutelage for various software packages, such as:
Your digital plumber (no, not Mario): for home users who can't print through to on-call business support.
All prices in NZD. GST inclusive.
| Service Type | Remote | Here | On-Site |
|---|---|---|---|
| Business | |||
| General support | $100/hr | $100/hr | $120/hr |
| Development work | – | $85/hr | – |
| Minimum Booking | 15 minutes | 30 minutes | 1 hour |
| Time increment | 15 minutes | 30 minutes | 30 minutes |
| Home user | |||
| General support | $70/h | $70/h | $80/h |
| Purchasing advice | Free | – | – |
| Minimum Booking | 15 minutes | 30 minutes | 30 minutes |
| Time increment | 15 minutes | 30 minutes | 30 minutes |
Where possible, we use Apple's screen sharing feature built into Macs, iPhones and iPads, falling back to phone instruction if that's not possible.
With screen sharing, you can control under our instruction, or you can choose to take your hands off the wheel and offer us control – as good as us being there.
We believe in being reasonable. If we feel that we could have done better, we'll offer an ex-gratia discount on the cost that feels fair.
Yes! For businesses that need ongoing support, we offer monthly retainer packages with discounted rates for specified minimum hours. Contact us for details.